Studio Account and Sales Terms Agreement
This Account and Sales Terms Agreement (“Agreement”) is made by and between The Pixel Farm Ltd (“The Pixel Farm”), a company registered in England and Wales (company number 04580065), and the commercial entity or legal person (“Account Owner”) registering for a Studio Account on The Pixel Farm’s platform for the purpose of purchasing and managing licenses for Studio Edition Software (“Software”).
PLEASE READ CAREFULLY. BY CREATING A STUDIO ACCOUNT, PURCHASING SOFTWARE LICENSES, OR OTHERWISE USING THE PLATFORM, YOU ACCEPT AND AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT.
1. DEFINITIONS
1.1. “Studio Account” means an online account on The Pixel Farm platform enabling a commercial entity, managed by a single designated Account Owner, to purchase and manage software licenses for Studio Edition Software.
1.2. “Account Owner” means the named individual acting with binding authority for the company or organisation, responsible for all actions, purchases, and management of the Studio Account.
1.3. “Software” refers to Studio Edition desktop software, subject to the separate End User Licence Agreement (“EULA”).
1.4. “License” means the grant of rights to use the Software, in either perpetual or time-limited (rent-to-buy) form, as detailed at purchase.
1.5. “Stripe” means the third-party payment processing platform used to manage all payment collection, processing, contact and payment details, and refund/dispute resolution.
2. ELIGIBILITY AND ACCOUNT MANAGEMENT
2.1. The Account Owner must be duly authorised to act on behalf of the company or organisation and is solely responsible for the security and management of the Studio Account, including the allocation of licenses to computers and users within the organisation.
2.2. All actions taken under the Studio Account are deemed authorised by the Account Owner. The Account Owner must keep all account credentials strictly confidential and notify The Pixel Farm immediately of any unauthorised access.
2.3. If no License purchase is made within a period of 30 days after the Studio Account is created, the Studio Account will be deleted.
3. LICENSE PURCHASE TERMS
3.1. The Account Owner may purchase Licenses through the Studio Account. Licenses may be perpetual or time-limited; all time-limited licenses are provided on a rent-to-buy basis and, subject to relevant accumulation or payment requirements as specified at purchase, shall contribute toward or convert into a perpetual license according to purchase terms:
a) Payments for time-limited Licenses (including 5-day and 30-day options) are added to the rent-to-buy balance in the Studio Account
b) When this balance meets or exceeds the then-current perpetual License price, a perpetual License will be issued by The Pixel Farm and the balance reduced by the corresponding amount; any excess will remain for future use.
c) If any payment credited to the rent-to-buy balance is disputed and refunded, the balance shall be reduced accordingly. The last Perpetual License issued under the rent-to-buy scheme shall be revoked if the resulting balance falls below the then-current perpetual License price.
3.2. All Licenses are managed via the Studio Account. Computers within the organisation must be authorised to access Licenses or operate in Unlicensed mode prior to purchase. No authorisation of computers outside the Account Owner’s organisation is permitted.
3.3. The Software is provided for use in an Unlicensed mode prior to purchase. Account Owners and users are strongly advised to evaluate the Software in Unlicensed mode to ensure compatibility and suitability for their systems and requirements.
3.4. All Licenses administered in the Studio Account are for the Studio Edition Software only, and cannot be crossgraded to either the Solo or Enterprise editions.
3.5. EXCEPT AS REQUIRED BY MANDATORY CONSUMER LAWS, ALL SALES ARE FINAL AND NO REFUNDS WILL BE GIVEN ONCE A LICENSE IS PURCHASED. Account Owners acknowledge that opportunity for prior evaluation through Unlicensed mode is provided.
4. PAYMENT, TAXES, AND STRIPE PROCESSING
4.1. All purchases must be transacted online through the Studio Account, using credit or debit cards or such alternative methods as Stripe provides. All purchases are denominated in GBP.
4.2. Stripe manages collection and processing of all payment information and contact details, and applies appropriate sales taxes at checkout based on the Account Owner’s billing location.
4.3. All relevant Business Tax ID information must be entered prior to checkout where applicable. Tax ID information cannot be added retrospectively to invoices or receipts.
4.4. For all questions about payments, the Account Owner must contact The Pixel Farm’s sales support service directly using the contact details provided in your receipt emails.
4.5. All refund requests are handled by Stripe, not by The Pixel Farm.
4.6. The Pixel Farm does not access, process, or store payment card information provided to Stripe by the Account Owner.
4.7. Access to historic invoices and receipts for all previous purchases is provided via the Stripe Customer Portal, accessible from within the Studio Account.
4.8. The Pixel Farm reserves the right to change the price of perpetual or time-limited Licenses at any time and without prior notice. Any such changes will apply immediately to all new purchases. The threshold for issuing a perpetual License under the rent-to-buy scheme will be the then-current perpetual License price at the time the threshold is reached, regardless of previous License purchase prices.
4.9 Perpetual Licenses already obtained under the rent-to-buy scheme will not be affected by any subsequent changes to License pricing.
5. CONFIDENTIALITY AND SECURITY
5.1. The Account Owner is responsible for maintaining the confidentiality of all account credentials, activation codes, license files, and any other security-related materials. Reasonable steps must be taken to safeguard access to the Studio Account.
5.2. The Pixel Farm disclaims any liability for loss or unauthorised use where proper security protocols for account management have not been maintained by the Account Owner.
6. RELATIONSHIP TO END USER LICENCE AGREEMENT
6.1. USE OF THE SOFTWARE IS GOVERNED AT ALL TIMES BY THE STUDIO EDITION SOFTWARE END USER LICENCE AGREEMENT (“EULA”). By installing, using, or purchasing the Software, the Account Owner (and the company) further agrees to comply with all terms set out in the EULA.
6.2. In the event of any conflict between this Agreement and the EULA with respect to software licensing and permitted use, the EULA will govern.
7. WARRANTIES AND DISCLAIMERS
7.1. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PIXEL FARM MAKES NO WARRANTY OR REPRESENTATION AS TO THE SUITABILITY, PERFORMANCE, OR FITNESS FOR PURPOSE OF THE SOFTWARE OTHER THAN AS REQUIRED BY STATUTORY LAW. THE SOFTWARE IS PROVIDED WITH A DEMO MODE FOR PRIOR EVALUATION BY THE ACCOUNT OWNER.
7.2. NO REFUNDS OR EXCHANGES WILL BE MADE EXCEPT AS REQUIRED BY APPLICABLE CONSUMER LAW.
8. LIMITATION OF LIABILITY
8.1. TO THE FULLEST EXTENT PERMITTED BY LAW, THE PIXEL FARM LTD SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF PROFITS, DATA, BUSINESS INTERRUPTION, OR LOSS OF GOODWILL ARISING FROM OR RELATING TO THIS AGREEMENT, THE STUDIO ACCOUNT, THE SOFTWARE, OR THE USE OR INABILITY TO USE THE SOFTWARE.
8.2. IN NO EVENT WILL THE PIXEL FARM’S LIABILITY EXCEED THE AMOUNT PAID BY THE ACCOUNT OWNER FOR THE RELEVANT LICENSE(S).
9. GOVERNING LAW AND JURISDICTION
9.1. This Agreement and any dispute arising from it, or from Account or License purchases, shall be governed by and construed in accordance with the laws of England and Wales.
9.2. The parties hereby submit to the exclusive jurisdiction of the courts of England and Wales for the resolution of all disputes arising hereunder.
10. MISCELLANEOUS
10.1. Entire Agreement.
This Agreement, together with the Studio Edition Software End User Licence Agreement (“EULA”) and any applicable invoices or purchase confirmations issued through the Studio Account, constitutes the entire agreement between The Pixel Farm and the Account Owner in respect of the Studio Account, Software license purchases, and management of Licenses. It supersedes and extinguishes all prior agreements, representations, or understandings, whether written or oral, relating to such subject matter.
10.2. Amendment.
No modification or amendment of this Agreement shall be effective unless issued by The Pixel Farm with at least 30 days’ advance notice to the Account Owner’s registered email address, except where sooner enforcement is required by law or for security reasons.
10.3. Severability.
If any provision of this Agreement is held by a court of competent jurisdiction to be invalid, unenforceable, or illegal, such provision will be severed, and the remaining provisions will continue in full force and effect.
10.4. No Waiver.
No failure or delay by The Pixel Farm in exercising any right, power, or remedy under this Agreement shall operate as a waiver of that right, power, or remedy. Any waiver must be in writing and signed by an authorised representative of The Pixel Farm.
10.5. Notices.
All legal notices under this Agreement must be in writing and delivered to the other party’s registered address or, for the Account Owner, the email address provided during Studio Account registration. Notices delivered by email will be deemed received on the day sent (if sent before 5:00pm UK time), or the next business day otherwise.
10.6. No Third-Party Beneficiaries.
Nothing in this Agreement confers any rights or remedies upon any person or entity other than the parties hereto.
10.7. Assignment.
The Account Owner may not assign, transfer, or otherwise dispose of any rights or obligations under this Agreement except as expressly permitted herein and in the EULA. The Pixel Farm may assign this Agreement in the case of a corporate restructuring, merger, or sale of substantially all assets.
10.8. Electronic Execution and Acceptance.
This Agreement may be accepted and executed electronically and such acceptance shall constitute a binding and enforceable agreement as of the effective date of account creation.
Last updated: November 2025
